Our return policy lasts 14 days after the day of receipt. If 14
days have gone by since receipt of your purchase, unfortunately we
can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the
same condition that you received it. It must also be in the original
To complete your return please contact us for details: email@example.com
Please do not send your purchase back without contacting us first.
There are certain situations where only partial refunds are granted (if applicable)Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 14 days after receipt.
Refunds (if applicable)Once your return is received and
inspected, we will send you an email to notify you that we have received
your returned item. We will also notify you of the approval or
rejection of your refund.If you are approved, then your refund will
be processed, and a credit will automatically be applied to your credit
card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If
you’ve done all of this and you still have not received your refund
yet, please contact us at: firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are
defective or damaged. If you need to exchange it for the same item,
send us an email at: email@example.com and send your
item to: Viking Leather Products, 8106 Highland Place, Vernon BC V1B3W6,
GiftsIf the item was marked as a gift when purchased and
shipped directly to you, you’ll receive a gift credit for the value of
your return. Once the returned item is received, a gift certificate will
be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift
giver had the order shipped to themselves to give to you later, we will
send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: Viking Leather Products, 8106 Highland Place, Vernon BC V1B3W6, Canada
You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you receive a
refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a
trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.